Frequently Asked Questions
Contact Phone Number: 360-874-7000
Privacy
South Kitsap School District does not store your credit card information at any point, nor does it sell/distribute any of your information to third parties or other entities outside of South Kitsap School District. South Kitsap School District will not ask you, online or via email, to save your credit card information.
Please note: some browsers (i.e. Google Chrome) have a "wallet" function built within their browser that allows a user to save their credit card information and use it on various online shopping websites. If this is enabled in your browser, your browser - not the South Kitsap School District - will either populate your credit card information and/or ask if you want to save your credit card information. This is not affiliated with South Kitsap School District, nor is it accessible by the South Kitsap School District.
Data Protection Notice
South Kitsap School District is fully compliant with all data protection laws, including PCI Data Security Standards. South Kitsap School District does not store your billing or payment information at any time. Any personal information you enter through this website is either purged immediately (credit card data), or stored on our secure server for your convenience when using our website (contact information).
How do I pay open fines for my child?
Click the "Your Family" button. Select a student from your list. On the right of the page, select"View Open Fines" from the list of links. Click the checkboxes of the fines you'd like to pay, and click the "Pay Selected Fines" button. The fines you have chosen will be added to your shopping cart.
How do I find the activities for which my child is eligible?
Click the "Your Family" button. Select a student from your list. On the right of the page, select"View Athletics & Activities" from the list of links. From here you will be taken to a list of athletics and activities for which your student is eligible. If your student is missing any required forms, you can print them out by clicking on the "View Requirements" link. Print out the forms, fill them in, and turn them in to the school.
How can I change my user name, password, or contact information?
Click the "Your Account" text link at the very top of every page. This will take you to a form which is filled in with the information you submitted when you signed up (or from the information received from the School District website). Change any information and click the "Update Account Information" button.
How can I print fine/fee and purchase ledgers for my student?
Click the "Your Family" button. Select a student from your list. On the right of the page, select"View receipt ledger" or "View fine/fee ledger" from the list of links. This will open a pop-up window listing all fines or all receipts for the selected student. Click the "Print This Report" text link at the top to print out the fine/fee or receipt ledger.
How can I purchase items which are available to my students?
Click the "Your Family" button. Select a student from your list. On the right of the page, select "Products available to Your Student"from the list of links. This will take you to a page displaying only products available to the selected student.
Why was my credit or debit card declined?
If your card has been declined, please ensure that:
- your credit card is either a Visa or Mastercard credit or debit card.
Note: bank cards and check guarantee cards are not accepted.
- your card has an expiration date of the current month or later
- your credit card number has been entered correctly (no dashes or spaces)
- the address associated with the card matches the address you've entered into the form
- the 3-digit security code on the back of your card is entered correctly.
Processing
Your transaction will process within 1-5 business days after your purchase.
Transaction Currency
All transactions are in US Dollars.
Customer Service Contact
Please visit the ‘Contact Us’ link for all district contacts.